Over the years of representing TEDCO in rural areas, it has been a privilege to interact with and get to know a variety of technology startup companies and entrepreneurs. Throughout that service, one element has remained a touchstone, accountability.
As a mentor, accountability comes in many forms. When first contacting a new company, it is important to make an honest assessment of company status, including identification of strengths and weaknesses; I expect my assessment to be reviewed and critiqued by both the entrepreneur and business mentor colleagues at TEDCO. This review ensures the proper identification of areas where support is needed, provides the adequate access to resources, and uplifts their journey towards success.
Plus, as a trusted entity, timely responses are a part of this accountability process. If I promise an entrepreneur that I’ll provide any kind of support (TEDCO program information, introduction to other service providers, links to service organizations, contact information, etc.), the promise should be fulfilled in a timely manner. This prevents stagnation, allowing their entrepreneurial venture to continue moving forward towards success.
Accountability can further be seen when working with ecosystem stakeholders, like other economic development organizations and incubators; during this process, an explanation of the scope of TEDCO services is often required. I always anticipate that these collaborative organizations may request assistance within the extent provided, so it is important not to inflate benefits. If it becomes clear that another stakeholder will be the key to success of a startup, it is incumbent on me to make that handoff, and to be a cheerleader as the company moves forward, even if TEDCO assistance is no longer required.
As you can see accountability is a core value for TEDCO. Records of company contact and other service activities are regularly maintained and reported by business mentors to ensure that proper support and communication can be provided, allowing entrepreneurs to move forward on their journeys. With such an emphasis on this essential value, I have found my time with TEDCO to be very rewarding; I’m proud to be supporting entrepreneurs on their journey, cheer for their successes, and help assist with any failures. I urge any entrepreneurs in Western Maryland to reach out. Whether you need a sounding board to bounce ideas off of, advice on next steps to take, or even just a cheerleader, TEDCO, and I, are here to help.